NaoBet Privacy Policy
Last updated: April 10, 2026
At NaoBet, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.
Information We Collect
We collect personal information you provide directly, such as your name, date of birth, email address, telephone number, and payment details for account registration and verification. We also gather identity verification documents like passports or driver's licences to comply with the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth). Additionally, we collect usage data, including your betting activity, IP address, and device information, to provide our services and ensure platform security.
How We Use Your Information
We use your personal information to create and manage your account, process bets, and facilitate payments as part of our contractual obligations. It enables identity and age verification to prevent fraud and comply with legal requirements under Australian gambling laws. We also analyse usage data to improve our services, personalise your experience, and detect suspicious activities for security purposes.
Information Sharing
We may disclose your information to service providers, such as payment processors, under strict confidentiality agreements to deliver our services. We share data with regulators, law enforcement, or racing bodies as required by law, including the AML/CTF Act or to maintain betting integrity. In the event of a merger or acquisition, your information may be transferred to the successor entity.
Data Security
We implement robust security measures, including encryption of sensitive data and secure servers, to protect your personal information from unauthorised access. Access to your data is restricted to authorised personnel only, with regular security audits and monitoring to detect vulnerabilities. We comply with industry standards to safeguard against data breaches and notify you and relevant authorities if a breach occurs.
Your Rights
Under the Australian Privacy Principles, you have the right to access, correct, or update your personal information by contacting us. You may request deletion of your data, subject to legal retention obligations such as those under anti-money laundering laws or tax regulations. If you believe your privacy has been breached, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Cookies and Tracking
We use cookies and similar tracking technologies to enhance site functionality, analyse user behaviour, and personalise content. These include essential cookies for account security and analytics cookies for service improvement. You can manage cookie preferences through your browser settings.
Contact Us
For privacy concerns or to exercise your rights, please contact our Data Protection Officer.
[email protected]